Engage your team by delivering timely, role-specific information to the right person, empowering them to take prompt and effective action.
But the steps your operators take to resolve them efficiently and prevent future occurrences can be predictable.
When you have an urgent issue that needs to be addressed, Shoplogix’s messaging platform connects your entire workforce, so that everyone walking around your shopfloor will have the exact same information.
Stay in the loop on any device, whether it’s TV monitors, phones, email, or a desktop computer.
You need to resolve an urgent shopfloor issue
Create an issue and tag a team or owner
Everyone on your shopfloor sees this alert (on monitors, or directly on their phones/tablets)
After resolving the issue, the owner closes the issue. You can review response times or investigate further
Your operators should be practicing continuous improvement just as much as your CI team. Shoplogix Action Plan helps your teams assign, track, and close the loop on every production issue. No more lost follow-ups or buried spreadsheets.
If your team members have used any messaging app or tagging tool before, they will feel right at home.
After an issue is resolved, create a new CI plan to dig into the root cause
Determine a plan to reduce or prevent the issue from happening again
Assign clear ownership and timelines for implementation
Review plans status and eventually measure success during regular team meetings
Hop on a free no-commitment startegy call with one of our manufacturing experts to learn more.
Our Smart Factory expansion modules only require a license of our Core Platform.
Our Core platform gives you real-time visibility into your shopfloor production, from job order and shift performances to down-to-the-second machine visibility (unplanned downtimes, starved machines, etc.) and intuitive visual insights to help you pinpoint hidden bottlenecks to transform your operators into CI champions.
A Digital Andon system is a real-time alerting and escalation tool used on the manufacturing floor. It allows operators to raise issues, such as downtime, defects, or material shortages, and notify supervisors immediately via visual displays or connected devices. Shoplogixs Digital Andon can also trigger alerts automatically based on machine conditions, enabling faster response times and fewer disruptions.
Traditional Andon lights are physical indicators (like red/green/yellow tower lights) that signal issues. While useful, they are often limited to simple status changes and require someone nearby to notice them. Digital Andon goes further, sending real-time alerts, displaying context-specific messages on screens, and logging every event for follow-up and root-cause tracking. With Shoplogix, you re always fully connected to machine data and operator input.
The CI (Continuous Improvement) Action Plan module helps manufacturing teams track and manage improvement tasks. It replaces spreadsheets, whiteboards, and emails by assigning owners, deadlines, and follow-up actions, all connected to production data. You can see what s resolved, what s overdue, and what impact each action had, helping close the loop on recurring issues.
With Shoplogix, operators no longer guess what to do when problems arise. The Digital Andon system lets them raise issues in real time, and the Action Plan module gives them clear next steps, instructions, and feedback. This improves accountability and reduces delays on the floor.
Yes. Every Andon alert and Action Plan task is time-stamped, assigned, and logged. You can track completion rates, overdue items, and recurring problems. This historical data helps support audits, root cause analysis, and continuous improvement efforts.
This is what makes Shoplogix different: everything is connected and running from the same data set. This sounds confusing, but what you really need to know is that this provides you full visibility across your shopfloor, starting from your machine signals, to your production shifts, to job orders, to shopfloor issues that inevitably occur, and this is where our Digital Andon and CI Action Plan modules come in. Digital Andon alerts can be triggered automatically by machine events (e.g. downtime, speed drops, temperature spikes), and Action Plan items can be tied to those same events, giving you context and visibility across your entire operation.
Hop on a no-commitment strategy call to learn about our pilot program or check out our interactive demos
Skip to content
