Engage your team by delivering timely, role-specific information to the right person, empowering them to take prompt and effective action
When you have an urgent issue that needs to be addressed, Shoplogix’s messaging platform connects your entire workforce, so that everyone walking around your shopfloor will have the exact same information.
If your team members have used any messaging app or tagging tool before, they will feel right at home.
You need to resolve an urgent shopfloor issue
Create an issue and tag a team or owner
Everyone on your shopfloor sees this alert (on monitors, or directly on their phones/tablets)
After resolving the issue, the owner closes the issue. You can review response times or investigate further.
Urgent issues don’t need to feel like a mad scramble every time. Get the right message to the right team and tag an owner to take action. The team will receive the alert, get to work, and close the alert once it’s resolved. This keeps everyone else aware of the problem but not worried about ownership, and your production teams can always review the history of issues at your next production meeting.
In the age of digitization, traditional Andon alerts are only valuable when you can physically see if they are flashing or not. With Shoplogix’s Messaging platform, alerts go where your teams go — across all your monitors, and into your phones and tablets.
Alerts with assigned owners or team announcements:
Decide whether you want to make a public announcement, or alert a specific team about an issue
Track time between response and resolution:
It’s one thing to fix an issue. It’s another to have down-to-the-minute details about it. Shoplogix’s Messaging platform empowers your teams to continually improve their response times with clear objective data.
Hop on a no-commitment strategy call to learn about our pilot program or check out our interactive demos
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