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The Problem
OEE decline on a packaging line? A scrap spike that disappears before anyone can investigate it? By the time you get answers with traditional reporting, everyone’s moved on.
When a line is down or a shift is closing, teams don’t have time to dig through multiple screens to understand what happened.
Traditional reporting results in:
Operators, supervisors, and CI leaders open screen after screen, filtering by line, machine, and shift before they can decide anything.
Understanding a single trend often means exporting, cross-checking, and waiting for someone else to pull and explain the data.
By the time the report is built, the shift has moved on. The decision needed to happen an hour ago, on the floor.
The Solution
Instead of searching dashboards or waiting for an analyst, anyone on the team
simply asks a question and gets a contextual, cited answer using your data in Shoplogix.
Cut the time spent navigating dashboards, running reports, or waiting for someone else to pull the data.
Pulse AI correlates data across the entire Shoplogix platform and other connected sources, and sifts through it to surface the insight that matters.
Identify recurring losses, top downtime reasons, and shift-to-shift changes in plain language, with the numbers behind them.
Help supervisors and plant managers prep for stand-ups, shift reviews, and executive updates with far less manual work.
Surface the open action plans and improvement priorities tied to the exact issues being discussed.
Pulse AI backs up every answer cites the numbers it used, and says when it can't answer rather than guessing.
Dashboards show what’s happening. With Pulse AI, teams can ask why it’s happening,
So they know where to focus, and what needs attention next.
AI has to be trustworthy before it’s useful. Pulse AI uses only your Shoplogix data, keeps your permissions in check, and keeps the human accountability layer.
Uses your Shoplogix environment and operational context.
Users only access information they're already authorized to see, following existing Shoplogix permissions.
Your data is yours (it’s in your contract). It runs on your own live environment, stays isolated to it, and is never used to train AI models.
Pulse AI answers questions, it doesn't change your data or take actions. Human accountability remains.
Buy vs Build
Calling an AI model is easy. The hard part is trusting the answers it gives about your production, and keeping that trust as the models keep changing underneath you. None of that comes from the model itself. It comes from the data, the context, and the guardrails built around it.
A generic AI agent has never heard of Break Creep, speed loss, or microstops, and doesn’t know how your plant defines them. Pulse AI is built on that same configured intelligence, so it reads your losses the way Shoplogix does, which is something no outside tool can replicate.
Pulse AI is that production system. It’s already built, tested, and tuned against real manufacturing data, and maintained for you as models evolve. It gets smarter with every plant in the network, but never from your data. Your data stays yours.
Pulse AI is the name of the AI assistant built inside Shoplogix. It lets manufacturing teams ask natural-language questions about plant performance, including OEE, availability, downtime reasons, quality, shifts, and jobs, and get instant answers grounded in their own live Shoplogix data. Every answer cites the numbers it used, so you can verify at a glance.
Talk to your Shoplogix Customer Success Manager about activating Pulse AI for your team.
